Their "free" POS is a 48-month lease. Ours is free.
A single-screen POS station we sell for $1,600 gets leased to small businesses at $149 a month for 48 months. Non-cancellable. Personally guaranteed. With a buyout at the end. The same station through us comes free under our equipment offer or costs $1,600 at our cost, and we never write a lease. Here is how the trap works and what you can do if you are in it.
- ✓The real total of a lease next to the same station free through us, or bought at our cost
- ✓Why a rep pushes a lease: the leasing company pays the sales office a lump sum the week you sign
- ✓What the fine print says about cancelling, guarantees, renewals, and the end of the term
- ✓A way out that is cheaper than riding it to the end, when one exists
Lease math
Type what the rep offered, or what you already pay.
Before the loss and damage waiver, tax fees, and the end-of-term buyout, which add more. $1,600 is what we sell the single-screen POS station for, at our cost with no markup; under our equipment offer the same station is free. A countertop terminal is a few hundred dollars.
$149 a month sounds small. $7,152 does not.
The lease we see most often in the 209 is $149 a month for 48 months on a single-screen POS station. We sell that same station for $1,600, our cost with no markup, or it comes free under our equipment offer. Here is the whole picture.
A lease can also be called "free" because nothing is due at signing. Nothing is due at signing on a four-year car note either. Free means there is nothing to sign for it.
Why a rep would do that to you
Because the lease pays the rep now, and the equipment pays the rep never.
You sign a lease
Often buried in a stack of "equipment delivery" paperwork, sometimes on a tablet. The signature is for a lease with a third-party leasing company, not for the processing account.
The leasing company buys it from the sales office
Published rate tables and court records put the lump sum at roughly 25 to 35 times the monthly payment on a 48-month lease, which works out to about 55 to 72 percent of everything you will pay. On $149 a month, that is somewhere between $3,700 and $5,200 to the sales office, usually within days.
You pay the leasing company for four years
The sales office is already paid. The processor is a separate company. Cancelling the processing account does not touch the lease, and the lease says so.
The comparison the rep is making, in their head: give you the station free or at cost and earn nothing on the hardware, or lease it and collect several thousand dollars up front. Free equipment is real when there is nothing to sign for it; we offer it. Paired with a lease, the "free equipment" line, the "it pays for itself with your savings" line, and the "zero down" line all exist to get past the moment you would otherwise ask what it costs.
What the lease usually says
From leasing agreements, agent program contracts, and court filings. Yours may differ. Read the actual lease, not the processing agreement.
Lines that should end the meeting
Regulators are on this
We are a merchant services company, not a law firm. This page is general information from public records. For your own lease, talk to a lawyer or your state attorney general's office.
If you're stuck, do this in order
Get the actual lease
Not the processing agreement. Ask the leasing company for a copy of the signed lease and the delivery acceptance. Check the term, the monthly amount, the equipment list, and who signed as guarantor.
Count the equipment
Match the lease's equipment list against what is in the building. Owners find stations on the lease that were never delivered, or were delivered and never used.
Get a buyout quote in writing
Ask for the payoff to end the lease today. It is usually the remaining payments, sometimes less. If you are in the last year, finishing it is often cheaper than buying out.
Write down what you were told
Who said the equipment was free, that it could be cancelled, or that an old lease would be bought out, and when. If it was misrepresented, that matters.
Report it if it was a lie
Your state attorney general's consumer protection office and the FTC at reportfraud.ftc.gov take these complaints. California's is oag.ca.gov.
Separate the processing from the lease
The lease is one contract; the card processing is another. You can usually move the processing to a better program while the lease runs, and stop the bleeding on the fees at least.
Send us the lease. We read it with you.
We have helped other owners out of equipment leases. We go through the lease, run the buyout against riding it out, check the equipment list, and tell you the cheapest way through, even when the answer is to finish the term. If switching makes sense, the replacement equipment is at our cost with no markup, the processing is month to month, and your menu and data come with you. No charge for the review.
We don't lease equipment. Ever.
Equipment through EBS is sold at our cost, with no markup, or comes under the free equipment offers on each system page, with the terms printed there. Processing is month to month with no early termination fee. If anyone selling under our name offers you a lease, call the office and ask for Paul.
Lease questions
Almost never on your own. Leases are written as non-cancellable for the full term. Your options are a buyout, finishing the term, or, if the lease was misrepresented or the signature is not yours, a complaint to your state attorney general and a lawyer. Some leasing companies will negotiate a reduced payoff; it never hurts to ask in writing.
That you, not just the business, owe the payments. If the business closes or the LLC is dissolved, the leasing company can collect from you personally. Check whose name is on the guarantor line; it is sometimes an employee or a manager who was handed the tablet.
Usually, yes, because the lease and the processing agreement are separate contracts. Whether the leased equipment can be reprogrammed for another processor depends on the device and the leasing company; some lease terms say they have no obligation to make it compatible. We check that before recommending anything.
Rarely. A fair lease would cost about what a loan at a reasonable rate costs. Paying three to four times the purchase price, personally guaranteed, with a buyout at the end, is not that. If cash is tight, ask about the free equipment offers or a monthly hardware payment plan with a real total and a real end.
Three things can happen: you pay a quoted buyout and keep it, you return it in good condition at your expense, or, if you do nothing, it keeps billing month to month. Most leases need written notice 60 to 90 days before the end. Put the date on your calendar now.
Bought outright at our cost, or provided under the free equipment offer on the system you choose, with that offer's terms printed on the page. There is no lease, no third party, and no guarantor line.
Send us the lease and the numbers.
A person reads it, runs the buyout against finishing it, checks the equipment list, and calls you back with the cheapest path. If the answer is to ride it out, we say so. No charge, and we do not share it.
Prefer to talk first? Call (209) 600-3453, English or Spanish.
